​Clinical Administrative Associate (U.S. Anesthesiology Practice)

​About the Role
​This is a purely administrative and operational role. We do not need a salesperson; we need a "doer"—someone who can manage workflows, handle medical documentation, and ensure that the clinical operations behind the scenes run flawlessly.
​Note: This is a long-term, stable position. We are looking for a team player who is ready to learn the nuances of the U.S. healthcare system and grow with the practice.

Key Responsibilities

• Communication Management: Act as the primary point of contact for hospitals, surgical centers, and insurance providers via email. You will handle routine inquiries regarding scheduling, patient records, and procedural documentation.
• Workflow & Schedule Coordination: Monitor the calendar, tracking changes and ensuring the doctor is updated on any schedule shifts.
• ​Data Entry & Billing Support: Maintain accurate records in internal systems. 
• ​No Client Calls: You will not be required to make voice calls to patients. 

Schedule & Availability

• ​Time Zone: You must be willing to work on a schedule aligned with U.S. business hours (typically until 20:00 or 21:00 EET/CET).
• ​Flexibility: While administrative tasks can be distributed throughout the day, evening availability is required for synchronization and responding to urgent schedule changes.

Requirements:

​1. Language Skills
 - ​Written English (Upper-Intermediate/Advanced): You must be able to write clear, professional, and grammatically correct emails to medical professionals.
 - ​Spoken English (Upper-Intermediate): You need to understand instructions and communicate effectively during internal video calls. A perfect accent is not required.

​2. Professional Traits
 - ​Proactive & Problem-Solver: We need someone engaged and "alive"—a person who identifies potential scheduling conflicts before they happen.
​ - High Attention to Detail: You will be handling sensitive medical data. Accuracy is critical; there is no room for "typos" in patient records.
​ - Stability: We are looking for a long-term commitment. You must be reliable and able to work consistently without frequent interruptions.

​3. Technical Skills
​Familiarity with Notion, Slack, and Google Workspace is essential.
​Ability to learn new platforms quickly.

What We Offer

• Stable, long-term employment within the prestigious U.S. healthcare sector.
• Remote Work: Work from home (Ukraine/Europe) or from the office in Ukraine or Poland (Wroclaw).
• ​Clear Training: Thorough onboarding to explain the U.S. medical billing and surgical coordination process.
• Medical Insurance (Ukraine) or Multisport program (Poland).
• Paid vacation, sick leaves, and all official holidays.
• English classes up to three times a week.
• Advanced Bonus System based on performance and accuracy.