Head of Chargeback and Risk Analyst

We are hiring on behalf of our client, a fast-growing FinTech company operating VASP and crypto exchange platforms across Asia, Europe, and Canada.

This is a senior leadership opportunity for an experienced risk professional who understands real payments, global acquiring, fraud prevention, and payment optimization.

If you have experience with multi-PSP / multi-MID environments, chargeback management, and payment risk strategy, this role offers the opportunity to make a direct commercial impact within a global payments ecosystem.

What You’ll Be Doing

• Lead and enhance the company’s global Risk Management Framework
• Monitor and optimize payment flows, approval ratios, and cascading logic
• Manage fraud prevention systems, chargebacks, and dispute processes
• Ensure compliance with Visa & Mastercard monitoring programs
• Work closely with international PSPs, acquirers, and banking partners
• Analyze fraud trends and transactional risks using data-driven insights
• Develop dashboards, reporting structures, and risk analytics
• Lead and mentor a team of Risk & Chargeback Analysts
• Collaborate cross-functionally with Finance, Tech, BI, and Operations teams

What We’re Looking For

• 3+ years of experience in Risk, Fraud Prevention, Payments, or FinTech
• Strong understanding of multi-PSP / multi-MID infrastructures
• Experience with chargeback management and fraud monitoring tools (Ethoca, Verifi, etc.)
• Knowledge of Visa & Mastercard compliance programs
• Strong analytical skills with experience using Excel and Power BI
• Ability to work in a fast-paced, global environment

Why Join?

• Work within an international FinTech and Crypto payments environment
• Be directly involved in payment optimization and revenue growth
• Collaborate with global PSPs, banks, and acquiring partners
• Lead impactful risk initiatives across multiple jurisdictions
• Join a fast-moving, data-driven organization with strong growth potential

If you're passionate about payments, fraud prevention, and risk strategy, we’d love to hear from you.