Junior Operations manager

About the Role

We are looking for a highly organized and proactive Operations Assistant to support the Head of Operations and cross-functional operational processes across multiple departments.

This role is ideal for someone who thrives in fast-paced environments, enjoys solving organizational challenges, and can keep multiple projects moving forward simultaneously. You will work closely with the Head of Operations to help coordinate processes, track priorities, organize information, and ensure follow-through across teams.

This is a support and coordination role focused on execution, communication, organization, and operational efficiency.

Responsibilities

- Coordinate follow-ups across departments and external partners

- Track tasks, deadlines, and operational priorities

- Organize internal documentation, trackers, and SOPs

- Assist with invoice tracking, reimbursement organization, and operational documentation

- Draft internal communications and process updates

- Conduct operational and competitor research when needed

- Help coordinate launches, escalations, and cross-functional projects

- Maintain organized records and ensure information is properly documented

Requirements

- Strong organizational and multitasking skills

- Good written and verbal English communication

- Ability to work independently and proactively

- High attention to detail

- Comfortable working in a fast-moving environment

- Ability to manage confidential information professionally

- Experience with tools such as Slack, Google Workspace, Notion, Claude, ChatGPT or other AI tools, spreadsheets, and task trackers is preferred

Need to Have

- Experience in operations, executive assistance, project coordination
- Experience working with cross-functional teams

- Experience coordinating multiple stakeholders and deadlines

What We’re Looking For

We are looking for someone reliable, structured, calm under pressure, and highly execution-oriented — someone who enjoys helping teams stay aligned and organized while leadership focuses on strategy and decision-making.