IT Support / IT Operations Specialist (On-site, Norway)

We are looking for an experienced IT Specialist to join our production site in Norway and support day-to-day IT operations in a fast-paced manufacturing environment. This role is ideal for someone who enjoys hands-on technical work, independently managing on-site IT processes, and supporting both production and office teams.

Responsibilities

• Configure, prepare, and maintain IT equipment including laptops, phones, printers, monitors, and peripherals
• Handle receiving, issuing, tracking, and inventory management of IT assets
• Support employees with hardware, software, connectivity, and access-related issues
• Work closely with the production team and support MES (Manufacturing Execution Systems)
• Maintain accurate inventory and reporting records in Excel or asset management systems
• Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365
• Troubleshoot Windows environments, networking issues, VPN connections, and production-line IT incidents
• Coordinate with IT, engineering, procurement, and operations teams
• Support printer setup and maintenance, including label printers (nice to have)
• Work independently on-site without constant remote team supervision

Requirements

• 3+ years of experience in IT Support, IT Operations, or IT Asset Management
• Experience with configuring and supporting:
  • Laptops and desktops
  • Mobile devices
  • Printers and peripherals
• Hands-on experience with:
  • Windows 10/11
  • Basic Windows Server administration
  • Active Directory (users, groups, permissions)
  • Microsoft 365 / Office 365 (Outlook, Teams, OneDrive, SharePoint)
• Understanding of:
  • DNS, DHCP, TCP/IP
  • VPN connections
  • Basic cybersecurity principles
• Experience with:
  • Remote support tools (RDP, AnyDesk, TeamViewer)
  • Jira Service Management or similar Service Desk tools
  • Knowledge base systems such as Confluence
• Experience in a manufacturing or production environment is a strong advantage
• Familiarity with MES systems is highly desirable
• Strong organizational skills and attention to detail
• Good communication skills and ability to work with cross-functional teams
• English — Intermediate+ level or higher

Nice to Have

• Experience supporting production-line IT infrastructure
• Experience working with label printers
• Experience in independent on-site IT operations

What We Offer

• Opportunity to work in an international production environment in Norway
• Stable full-time cooperation
• Hands-on and impactful role with ownership over local IT operations
• Fast hiring process and quick start opportunity