TAP Manager (Team, Account, Project)

TAP stands for Team, Account, and Project. A TAP Manager at Codebridge is a hybrid lead who keeps three plates spinning at once: guiding a design team, owning the client relationship, and steering delivery so projects land on time and with real product value.

This role is ideal for a UI/UX designer ready to grow into leadership. You should have a confident grasp of modern product design practices —speak the language of Figma, evaluate usability and consistency, and translate business goals into clear, testable design work.
 

What you’ll do

• Review design output for quality and coherence
• Turn fuzzy business needs into crisp design briefs
• Keep clients in the loop and help the team ship usable, on-brand, on-time results

Responsibilities:
 

What we expect from the candidate in interaction with customers:

• Communicate with clients in fluent English (preferably without accent), in writing and on calls
• Present effectively: run calls, ask the right questions, listen, and present the company and team
• Clarify project details: scope, requirements, expectations, deadlines, budget, etc
• Do follow-ups after meetings; keep the client informed about status and next steps
• Work on customer satisfaction: collect regular feedback and improve quality and client “happiness”
• Handle possible negative feedback and rare conflict situations
• Do account management: see the big picture of the client, understand their strategic goals, and regularly explore how Codebridge can still be helpful

• Use AI to speed up client comms (drafting structured follow-ups, summarizing calls, preparing option lists and risk notes)

   

As part of interaction with UI/UX design teams:

• Set clear tasks for the UI/UX team or for each designer individually
• Review and refine project requirements together with the UI/UX designer
• Work on test assignments together with designers: co-plan the approach, review iterations, and approve the final submission (no “fire-and-forget”)
• Hold daily check-ins with designers (short stand-ups to sync priorities, blockers, next steps
• Run regular 1-to-1s (weekly or biweekly) for feedback, growth, and early issue detection
• Track workload and utilization; balance assignments to avoid idle time and overload
• Maintain designer reporting (utilization, progress, risks, next milestones) and keep data up to date
• Control performance: quality of deliverables sent to the client, meeting deadlines, and staying within budget
• Monitor and maintain team spirit; keep the team aligned and working well together
   

As part of project management:

• Simple plan & checkpoints. Create a short plan in the tracker: milestones, demo dates, acceptance dates, and who is responsible for what
• Budget control. Track estimate vs. burn-rate; flag variances early and offer options
• Tracker hygiene. Keep tasks owned, estimated, dated, and updated daily (no stale items)
• Monitor project health continuously. Watch scope, timeline, quality, risks every day
• Plan team workload. Balance assignments, know when projects end, prevent idle/overload
• After completion, publish case artifacts. Ensure credentials and case design are created; update Upwork and Behance profiles
   

Requirements:

• Fluent English for calls and written communication
• UI/UX literacy: you can review Figma files (auto-layout, components/variants, basic design systems), judge usability/consistency, and turn business goals into clear design tasks
• Client comms: run structured calls, ask good questions, write concise follow-ups, keep stakeholders in the loop
• Planning & tracking: keep a simple plan with milestones/checkpoints; maintain tracker hygiene (owners, estimates, dates, statuses updated daily)
• Budget basics: understand estimate vs. burn-rate and flag variances early
• Team routines: daily check-ins, regular 1-to-1s, basic reporting on utilization/progress/risks
• Mindset: Responsibility, Independence, Diligence, Ownership, Critical thinking
• Time overlap: work within agreed core hours and reply within a reasonable response SLA during those hours
   

Nice to have:

• Hands-on background in UI/UX design or design-ops
• Experience with US/EU clients and multiple parallel projects
• Practice with SOW / Change Requests / Acceptance criteria
• Experience preparing case artifacts (Upwork/Behance/Dribbble) after delivery
   

We Offer:

• Leadership track: expand your management experience and take ownership of team, client, and project outcomes
• Product impact: influence outcomes, not just pixels—from business goals to shipped product
• Direct client work: regular communication with US/EU clients, transparent interaction without middle layers
• Design-driven culture: we value strong design judgment; decisions are grounded in logic and product impact
• Generous time off: 20 paid vacation days and 15 sick-leave days annually to recharge
• Professional development: compensation for courses, certifications, and other learning opportunities
• Flexible work options: work remotely or join us in our modern Kyiv office
   

Recruitment Process:

1. Initial Screening (Application Form)

2. English Test & Technical Assignment

3. Final Interview

4. Job Offer