Senior Technical PM / Delivery Systems Lead

About the company:
Bennett Data Science is a US-based AI consulting firm. We build production AI and ML systems for PE-backed technology companies, Fortune 500 CPG brands, and global asset managers. We're in our 10th year of business. Our work deliver real value and the team is senior.

We are at an inflection point. Revenue is growing, demand exceeds our current operating model, and too much of our day-to-day operations is run by a single person. The next phase of growth requires a real delivery organization, and building that organization is this job.

The role:
We are looking for a Senior Technical PM who will own our delivery system.

This is the architect role. You will build how we scope, staff, deliver, report, and expand client work.

You will take the judgment and patterns that currently live in the minds of our Head of Delivery and in the CEO, and turn them into documented systems, playbooks, dashboards, and repeatable processes that the whole company can operate from. By end of year, no single engagement should depend on a single person's institutional memory.

You will own 4 to 6 active AI/ML client engagements across the company. This role has a clear growth path to Head of Operations or Delivery Leadership as the company scales.

What you will do:

• Own delivery process across 4 to 6 active AI/ML client engagements simultaneously
• Build our first Delivery Blueprint v1 (Discovery > Scoping > Build > Deploy > Managed Services) with defined inputs, outputs, timelines, roles, templates, pricing bands, and QA gates for every stage
• Run a weekly Decision Pattern Extraction process: These are learning sessions with our Head of Delivery and the CEO, to extract how we scope, prioritize, diagnose, decide architecture, price work, and manage people
• Produce the BDS Playbook v1 and Head-of-Delivery Playbook v1 from those extractions
• Turn our top 3 recurring use cases into named, priced products with clear delivery paths and reusable components
• Build project tracking, delivery dashboards, and standard weekly client reporting formats
• Manage client communications on status, risk, scope, and next steps
• Write and refine SOWs, proposals, project plans, and scoping documents
• Coordinate hiring pipelines and onboarding for new technical staff
• Run quarterly business reviews with clients, show ROI, and identify scope expansion opportunities
• Track delivery cost, contractor utilization, and gross margin by project
• Build practical onboarding structures so new engineers ramp faster
• Create the system that makes BDS scalable rather than dependent on two people

Required:

• 5+ years as a technical PM, delivery lead, or engagement manager in software, data, or AI/ML consulting
• Proven experience running delivery on $3M to $10M or larger services organizations
• You have built or rebuilt a delivery operating system, not just followed someone else's
• Hands-on experience with project tracking tools (Jira, Linear, Asana, or equivalent)
• Knowledge management ability: you can extract tacit knowledge from senior technical experts and turn it into process, templates, and documentation that others actually use
• Ability to understand AI/ML engineering work and translate it into clear client-facing language
• Strong experience with SOWs, scope management, QA processes, and delivery documentation
• Experience with delivery dashboards, utilization reporting, or margin tracking at the project level
• Product thinking: you recognize repeatable service patterns and can turn them into named, priced offerings
• Strong English- you will be on calls with US Fortune 500 clients
• Experience managing distributed technical teams across time zones
• High ownership and proactivity are a must. When something is unclear, you clarify it. When something is broken, you propose the fix.

Strong plus:

• Direct experience with agentic AI, LLM applications, RAG systems, ML productionization, or analytics engineering delivery
• Experience with PE-backed or enterprise clients in financial services, CPG, AI, or tech
• Background hiring, evaluating, or onboarding technical contractors
• You have worked in a small high-performing consultancy that was growing into operational maturity
• Ukrainian language (most of our delivery team is Ukrainian)

What you get:

• Real authority to build the operating system of a profitable AI firm at the exact moment it needs one
• Direct access to the CEO and Head of Delivery from day one
• A company that values clear thinking, strong writing, and practical execution
• Senior team to work with, no bureaucracy between you and the work
• Exposure to serious clients: PE-backed technology companies, Fortune 500 brands, global financial institutions
• Long-term contract, paid monthly
• Clear path to Head of Operations or Delivery Leadership as the company grows
• Kind and understanding leadership