Operations Manager / Project Manager (Email Marketing Team)

Location: Warsaw, Poland (office-based)
Format: Full-time
Type of contract: B2B
Seniority: Junior / Middle

About UsAt EPC Network, we’re not just a digital marketing company; we’re a platform for career transformation and personal growth. Our people-first approach shapes our corporate culture, fostering a team of passionate, smart, and energetic individuals who strive to grow professionally in an international, fast-paced environment.

As an Operations Manager / Project Manager (Email Marketing Team), you’ll be responsible for supporting the day-to-day operations of an Email Marketing team, improving internal processes, and helping the team work in a more structured, efficient, and high-performing way. This role is focused on coordination, operational ownership, and solving team-level bottlenecks rather than making core marketing decisions.
You will work closely with the Unit Manager, Team Lead, and Email Marketing team members, and report to the Unit Manager / department leadership.

What You’ll Do

• Support the day-to-day operational work of an Email Marketing team
• Identify process gaps, coordination issues, and execution bottlenecks
• Build and improve workflows, documentation, and internal team structure
• Track team routines, deadlines, dashboards, and operational consistency
• Help the team stay organized, resourced, and aligned
• Support salary review / bonus calculation processes and internal tracking
• Coordinate requests related to tools, access, services, and team needs
• Act as a communication bridge between the team, manager, and related stakeholders
• Collect feedback from the team and help turn it into clear next steps
• Take ownership of local operational issues and independently drive them to resolution

Who Can Be a Great Fit
We’re open to candidates from different backgrounds if they have strong ownership and operational potential, including:
 

• operations / project / team coordination
• digital marketing / email marketing / performance marketing
• team lead / pod lead / operations roles
• product operations / business operations
• strong middle marketers who want to move into a more operational role

Requirements

• 1+ year of experience in operations, project coordination, team support, marketing, or a related role
• Strong organizational skills and ability to bring clarity into messy environments
• High level of proactivity and independence
• Ability to quickly understand new processes and solve problems without heavy onboarding
• Strong communication skills and confidence in working with different stakeholders
• Good analytical thinking and comfort working with numbers, dashboards, and tracking tables
• Ability to work in a fast-paced, performance-oriented environment
• Interest in team operations, optimization, and management
• English B1+
• Readiness to work from the Warsaw office

Nice to Have

• Experience in marketing teams, especially digital / performance / email marketing
• Experience working with KPI-driven teams
• Experience with Notion, Trello, Google Sheets, Slack, or similar tools
• Experience improving processes, building documentation, or coordinating internal operations
• Product Operations / Marketing Operations background

What it means to be part of our Team:

Your professional and personal development:

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies

Well-being:

• Competitive salary
• Plenty of engaging team-building and social events
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves;

Working environment:

• Cozy office in Warsaw, Kyiv available for you whenever you need it
• Coffee, tea, Red Bull, sweets, fruits, and more snacks

Interested?
We’re always on the lookout for passionate, driven, and curious people to join our team.
If that sounds like you — we’d love to hear from you!
Diamond, please, call out! We are waiting for you 💎