Antifraud manager

We are looking for a PSP & Anti-Fraud Manager to join our growing Online Casino project focused on Tier 1 markets.

In this role, you will be responsible for managing withdrawals, leading the risk and anti-fraud direction, and ensuring platform security. You will monitor suspicious activity, prevent bonus abuse, configure fraud prevention rules, and handle complex cases related to payments, KYC, and support — while minimizing losses without negatively impacting legitimate players.

This position requires strong analytical thinking, attention to detail, and the ability to make independent decisions in a fast-paced iGaming environment.

Responsibilities

• Monitor and analyze user activity to detect and prevent fraud and bonus abuse
• Review withdrawal requests and identify suspicious patterns
• Configure and maintain anti-fraud rules and risk controls within the platform
• Perform KYC verification and document validation
• Investigate complex cases involving payments, user behavior, and support tickets
• Detect and prevent multi-accounting, arbitrage, and abuse of promotions
• Collaborate with payment providers on disputed or suspicious transactions
• Analyze bonus mechanics and identify vulnerabilities in offers and campaigns
• Propose improvements to bonus and loyalty systems based on fraud patterns
• Monitor key risk areas on a daily, weekly, and monthly basis
• Work with Product and Game providers to eliminate system vulnerabilities
• Support internal teams (Support, Product, Marketing) on fraud-related topics
• Ensure compliance and operational security across payment and verification processes

Requirements

• Proven experience in Anti-Fraud, Risk, or KYC/AML within:
  • Online casino / sportsbook
  • Fintech / payments
• Strong understanding of payment flows and withdrawal processes
• Experience with bonus mechanics, wagering systems, and player behavior
• Solid knowledge of fraud schemes (multi-accounting, bonus abuse, arbitrage)
• Experience working with transaction monitoring and risk tools
• Strong analytical skills and attention to detail
• Ability to work independently and make risk-based decisions
• Good Excel / Google Sheets skills
• English sufficient for communication and documentation

Nice to have

• Experience with Tier 1 markets (EU, UK, Canada, etc.)
• Experience building or improving anti-fraud frameworks
• Basic scripting or automation skills
• Experience working closely with PSPs and payment providers

We offer

• Flexible remote work schedule
• Paid sick leave and vacation days
• Gifts for holidays and important events
• Necessary equipment provided
• Participation in internal events, discussions, and meetups
• Product-focused environment with training opportunities
• No micromanagement, fast decision-making
• Opportunity to attend top industry conferences worldwide