Support Engineer

We are looking for a Support Engineer.

Requirements:
- 3+ years iт SysAdmin role 
- Ability to be the primary IT owner for the Kyiv office day to day 
- Endpoints and devices lifecycle (macOS and Windows)
- Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps
- Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault
- Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines
- Full equipment lifecycle ownership: provisioning, enrollment, inventory, access, and productivity tooling etc

Responsibilities:
- IT asset management (inventory tracking, data updates, and monitoring equipment transfers between employees)

- End-to-end equipment lifecycle management (from procurement to decommissioning)

- Organization and execution of regular inventory audits

- Procurement of hardware and components: model selection, vendor communication, and invoice approval

- Monitoring stock levels and planning equipment needs

- Collaboration with the finance department on payments and budgeting

- Oversight of equipment repair and maintenance

Work conditions:

- Medical insurance;

- Regular salary reviews and timely payments;

- Provision of necessary equipment for work as needed.

Professional development:

- Corporate English classes;

- Mentoring from experienced Team Leads;

- 50% reimbursement for courses/certifications/webinars, etc.;

- Development towards leadership positions within the company.

Work-life balance:

- Ability to work fully remotely;

- 20 days of vacation;

- Days off on public holidays;

- Paid sick leave;

- Informal online/offline events.