Account manager

         We are looking for an Account manager to join a global IT FinTech holding (PSP) that provides payment and fintech SaaS solutions focused on high-risk industries, with high transaction approval rates. The company provides access to a wide range of international payment methods, works with multiple jurisdictions, and supports merchants across global markets.

The  project - PSP systems

Markets – Worldwide

Team: Head of Account + 3 Account Managers 

Work format – remote 

Conditions – competitive salary + bonuses, flexible schedule, paid vacation and sick leave, career and financial growth, official employment, and a professional team

Requirements

• 2 + years of commercial experience as an Account Manager or similar position in the fintech industry (PSP)
• Strong experience working with high-risk verticals: (iGaming / gambling / betting / forex / crypto)
• Proven experience managing B2B merchants
• Understanding of merchant lifecycle and payment processes
• Experience working with upsell / cross-sell models
• Strong communication skills
• Commercial mindset and result-oriented approach
• Ability to work in a fast-paced, high-pressure environment
• Ability to work autonomously and take ownership
• English – B2+

Responsibilities

• Manage and develop relationships with existing B2B merchants
• Build long-term partnerships and act as the main point of contact for merchants
• Maintain regular communication with clients through written and verbal channels
• Ensure high level of client satisfaction and retention
• Drive upsell and cross-sell activities within existing accounts
• Support merchants in scaling their payment operations
• Monitor key payment performance metrics, including: transaction volume, conversion rates
• Analyze client needs and provide relevant payment solutions
• Ensure smooth onboarding and ongoing merchant support
• Collaborate with internal teams: Tech, Support, Risk, Compliance, Finance, Legal

The company offers

• Competitive salary
• Opportunity to work in international FinTech
• Exposure to: multi-entity structures, cross-border finance, crypto payments
• Fast decision-making and dynamic environment
• 24 working days of paid annual leave
• 10 public holidays
• 5 paid sick leave days per year
• Learning & development support