Partnerships and Operations Manager — Fintech

About the role:

We are building a fintech ecosystem under FinDech, with several products in development, including Woney, Monobank.com, Chinatown Bank, and others.
 

We are looking for someone who can connect partners, product, and internal operations into one working system.
 

This is not a classic business development role.
It is also not just project management.
 

This role is about structure, execution, and bringing complex fintech setups to launch.
 

---

What you will do:

🤝 Partnerships and integrations

You will work directly with external providers, including:

• BIN sponsors
• card processors
• KYC / AML providers
• payment infrastructure partners
• banking and crypto infrastructure providers
   

Your job will be to understand not only commercial terms, but also how the real operating model works:

• who is responsible for what
• how money flows
• how data flows
• what the partner covers
• what we need to build internally

---

⚙️ Operations and process design

You will help design and document operational flows, including:

• user onboarding
• card issuing
• payment flows
• limits and risk logic
• partner handoffs
• internal approval processes

The goal is simple: turn unclear ideas into clear workflows, rules, and operating processes.

---

🧩 Product ↔ partners ↔ team coordination

You will work closely with the founder and product/development team to:

• translate business ideas into clear product and technical tasks
• define what should be handled by a partner and what should be built by our own system
• participate in feature logic and infrastructure design
• make sure partner capabilities match real product needs

This is not a UI role, but you should be able to think deeply about product logic.

---

🌍 Market launches

You will support launches in new countries and markets by helping define:

• partner requirements
• compliance requirements
• product requirements
• operational launch steps

You will help build a repeatable launch model instead of restarting from zero every time.

---

📊 Execution

You will be responsible for moving things forward.

That means:

• following up with partners
• tracking integration progress
• identifying bottlenecks
• pushing decisions forward
• making sure agreements turn into real implementation

We need someone who can bring structure where there is chaos.

---

Who we are looking for:
 

Must have

• Experience in fintech, payments, banking, or crypto infrastructure
• Understanding of how card programmes work, including BIN sponsorship and processing
• Understanding of payment flows
• Basic understanding of KYC / AML
• Ability to break complex systems into clear logic, flows, and dependencies
• Strong execution mindset
• Ability to work independently and bring things to completion

Nice to have:

Experience working with:

• BIN sponsors
• card processors such as Thredd, Clowd9, Paymentology, Tribe, etc.
• KYC providers such as Sumsub, Veriff, iDenfy, ShuftiPro, etc.
• payment providers, banking infrastructure, or crypto infrastructure

Also useful:

• experience launching fintech products
• experience launching new markets
• startup experience
• experience in fast-changing environments

---

Who this role is not for

This role is probably not a fit if you are:

• only strong in negotiations but do not understand product or infrastructure
• a pure project manager without system thinking
• a consultant who creates presentations but does not implement
• someone who needs very detailed instructions for every step
• someone who is uncomfortable with uncertainty and fast decisions

---

Work style

• Full-time role
• High level of autonomy
• Direct work with the founder
• Fast-moving environment
• Practical execution over theory
• Clear ownership of outcomes

---

What matters most

We are not looking for someone who only “manages processes”.

We are looking for someone who can build a system where there was chaos before — and bring it to a real working launch.

This role is for a person who can understand fintech infrastructure, ask the right questions, structure the answers, and push the project until it works in real life.