Account Manager (Telecommunications)

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Account Manager  to join our team.

Requirements:
- Proven experience in account management, preferably in the telecommunications or digital messaging industry;

- Strong negotiation and communication skills, with a track record of successful deal-making;

- Ability to manage multiple accounts and projects simultaneously, with attention to detail and deadlines;

- Analytical mindset with the ability to interpret data and generate actionable insights;

- Proficient in admin panels software and other relevant business tools;

- Proactive and results-oriented, with a strong drive to achieve targets and improve performance;

- Excellent interpersonal skills, with the ability to build and maintain strong relationships with stakeholders and providers;

- Adaptable and open to change, with the ability to thrive in a dynamic and fast-paced environment;

- Strong problem-solving skills, with a creative and strategic approach to overcoming challenges.

Responsibilities:
- Communicate effectively with third-party SMS and messenger service providers;

- Negotiate and secure favorable pricing and deals to optimize cost-efficiency;

- Monitor service agreements and ensure compliance with terms and conditions;

- Oversee account deliverability across multiple platforms, ensuring timely and accurate service delivery;

- Collaborate with internal teams to maintain high service standards and client satisfaction;

- Develop and implement strategies to improve account performance and deliver results;

- Intake requests and feedback from stakeholders, providing timely and accurate responses;

- Manage stakeholder accounts, ensuring their needs are met and expectations exceeded;

- Facilitate communication between stakeholders and internal teams to ensure alignment on objectives;

- Analyze account performance data to identify trends and opportunities for improvement;

- Prepare and present regular reports to management and stakeholders, highlighting key insights and recommendations;

- Address and resolve any account-related issues promptly, minimizing disruptions and maintaining client trust;

- Continuously seek opportunities to enhance service delivery and operational efficiency.

Our benefits to you:
🔸An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🔸Modern corporate equipment based on macOS or Windows and additional equipment are provided
🔸Paid vacations, sick leave, personal events days, days off
🔸Referral program — enjoy cooperation with your colleagues and get the bonus
🔸Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
Rewards program for mentoring and coaching colleagues
🔸Free internal English courses
🔸In-house Travel Service
🔸Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🔸Other benefits could be added based on your location