NOC Engineer (A2P SMS / Telecom)
$$
Product
About the Role
We are looking for a NOC Engineer who will be responsible for monitoring traffic, maintaining route quality, and resolving technical issues in the A2P messaging environment.
Key Responsibilities
- Monitor SMS traffic (delivery rate, latency, routing performance)
- Identify and troubleshoot routing issues
- Respond to incidents in a timely manner
- Communicate with partners (operators, vendors)
- Analyze route performance and suggest optimizations
- Perform traffic rerouting when needed
- Monitor alerts, logs, and system performance
Work closely with technical teams and account managers
Requirements
- Experience in telecom / SMS / VoIP / NOC โ from 6 months
- Understanding of:
- A2P SMS
- routing
- delivery reports
- Basic knowledge of:
- HTTP / SMPP
- APIs
- Ability to react quickly and make decisions under pressure
- English level: Intermediate or higher
What We Offer
- Competitive salary
- Work in an international telecom environment
- Fast growth and learning opportunities
- Real impact on business performance
Required languages
| English | B1 - Intermediate |
| Ukrainian | Native |
customer support, support, troubleshooting, analytical skills, Zendesk, Customer Support Management, Excel, technical support, CRM
Published 7 April
12 views
ยท
3 applications
๐
$700-1200
Average salary range of similar jobs in
analytics โ
Loading...