Solutions Engineer / Customers Onboarding

Imagine joining a startup at the very beginning - founded by Ukrainians in Silicon Valley, backed by global investors, building AI that's rewriting how a $7 trillion industry works. Superagent AI is creating the world's first autonomous AI sales agent - an AI that listens, learns, and coaches humans to sell better than ever before. 

We're already working with top U.S. insurance networks - and we're just getting started.

Now, we're seeking two exceptional individuals - sharp, curious, and hardworking - who want to build, learn, and grow directly alongside the founders.

The Role: Solutions Engineer

You'll be the bridge between our product team and U.S. Insurance agencies - setting up AI voice agents, configuring campaigns, and making sure every customer launches successfully.

You will:

• Onboard new customers end-to-end: configure AI agents, set up inbound/outbound campaigns, tune voice personas.
• Run onboarding and training calls with U.S. insurance agency owners and their teams.
• Troubleshoot and resolve technical issues during and after deployment.
• Work closely with our engineering and CS teams to relay customer feedback and improve the product.
• Document setup patterns and build automations (internal products) as we scale.
   

This is a creative, technical, and analytical role - perfect for someone who lives and breathes AI and wants to grow fast.

What We're Looking For

We don't care about your degree. We care about your hunger, brains, and curiosity.

You might be the right person if you:

• Write and think fluently in English;
• Fluent in optimizing your workflows with Claude Code or Cursor/Antigravity/etc.
• Spend hours experimenting with ChatGPT, Perplexity, Gemini, Grok, and other AI models & tools;
• Love learning, figuring out how things work, and pushing limits;
• Have a mix of logic + creativity - analytical and human at the same time;
• Thrive in fast, messy, startup environments where you get stuff done.
• 3+ years in a technical customer-facing role - support engineer, solutions engineer, technical CSM, or similar.
• Comfortable learning new platforms quickly and explaining technical concepts to non-technical people.
• Availability to cover U.S. EST business hours overlap (ideally starting by 3-4 PM Kyiv time).
   

Bonus points for:

• Experience with AI/voice/telephony products.
• Background in SaaS onboarding or implementation.
• Familiarity with HubSpot, Pylon, Linear, or similar tools.

• Insurance or fintech domain experience.
   

   

Why You'll Love It Here

Real mentorship - You'll work directly with our founders:

• Vlada Lotkina (Wharton MBA, 8-figure exit, ex-BCG & Dell Strategy)
• Vadym Shashkov (AI engineer, YC alum, built 70+ mid-large-sized projects and managed large teams)
   

You'll learn more in 3 months here than in 3 years anywhere else.

• Global exposure - Build AI that's being deployed across the U.S. and Europe.
• Ownership & trust - You'll make real decisions, not PowerPoints.
• Career rocketship - Grow from "junior" to "indispensable".
• Flexibility - Work remotely, but think globally.
• Competitive pay with performance-based bonuses.

What Makes This Special

This is not a "prompt engineering internship". This is your chance to help train the mind of an AI that will transform how millions of people work. 

If you're the type who's constantly curious, relentlessly improving, and deeply proud of your craft, you'll thrive here.