Microsoft Chatbot Developer (AI and Omnichannel Solutions)

Microsoft Chatbot Developer (AI & Omnichannel Solutions)
 

Location: Remote
Rate: Up to $30/hour
Project Duration: 4+ months
Employment Type: Full-time
 

Role Overview

We are looking for a Microsoft Chatbot Developer (AI & Omnichannel Solutions) to join the development and evolution of the Satori AI Platform.

In this role, you will build next-generation conversational and agentic AI solutions for enterprise procurement and supplier ecosystems. You will design, develop, and deploy intelligent chatbot solutions using Microsoft technologies, enabling seamless interactions across omnichannel platforms such as Microsoft Teams, web, and enterprise applications.

You will work closely with product, architecture, and integration teams to enhance platform capabilities, optimize solutions, and ensure high performance, security, and user experience.
 

Key Responsibilities

• Design and develop intelligent chatbots using Microsoft Bot Framework SDK and Azure Bot Services
• Build and manage conversational agents in Copilot Studio / Power Virtual Agents
• Implement omnichannel solutions across Microsoft Teams, web, and enterprise platforms
• Integrate chatbot solutions with enterprise systems such as SAP S/4HANA, SAP Ariba, ServiceNow, and other APIs
• Design and implement conversational flows using adaptive dialogs and orchestration frameworks
• Develop agentic AI workflows for enterprise use cases (procurement automation, supplier queries, compliance tracking)
• Implement AI capabilities including:
  • Natural Language Understanding (NLU)
  • Context and memory management
  • Multi-turn and goal-driven conversations
  • Retrieval-Augmented Generation (RAG)
• Work with modern agentic AI frameworks (e.g., Semantic Kernel, LangChain, AutoGen)
• Collaborate with cross-functional teams (architects, UX designers, backend developers)
• Ensure scalability, security, and enterprise-grade quality of chatbot solutions
• Monitor, debug, and optimize chatbot performance using telemetry and analytics tools
   

Required Qualifications

• Strong experience with Microsoft Bot Framework SDK and Azure Bot Services
• Hands-on experience with Copilot Studio / Power Virtual Agents
• Good understanding of omnichannel solutions and integrations
   

Technical Skills

• Strong programming skills in C#, Python, or JavaScript (Node.js)
• Solid understanding of NLP and tools such as LUIS or similar services
• Experience with machine learning concepts and conversational AI design
• Familiarity with agentic AI frameworks and modern AI architectures (preferred)
   

Additional Skills

• Experience integrating with enterprise platforms (SAP, ServiceNow, REST APIs, databases)
• Knowledge of cloud platforms (Azure required, AWS is a plus)
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, collaborative environment