eCommerce Business Analyst
We are expanding our Business Analysis team and are looking for a Business Analyst with strong eCommerce expertise who wants to move beyond execution and operate closer to business, architecture, and delivery decisions.
This role is ideal for someone who already acts as a senior contributor and is ready to grow into a Lead role over time.
๐ What You Will Do:
- Lead discovery from initial client conversations to solution direction
- Translate business needs into scalable commerce solutions together with architects and delivery teams
- Identify opportunities to improve platforms, integrations, and customer journeys
- Support pre-sales through discovery workshops, scoping, and solution alignment
- Partner with Sales, Delivery, and Account teams to connect business value with execution
- Mentor Business Analysts and help evolve BA standards and practices
- Act as a trusted advisor helping clients make confident product and technology decisions
๐งฉ What We Expect:
- 4+ years of experience in Business Analysis, Product Discovery, or IT consulting
- Strong background in eCommerce and digital platforms
- Deep understanding of Shopify and/or Magento architectures and ecosystems
- Experience with integrations (ERP, PIM, CRM, payments, fulfillment systems)
- Understanding of performance optimization, data flows, and headless/composable approaches
- Experience supporting or participating in pre-sales engagements
- Ability to run discovery interviews and workshops with stakeholders
- Skill in structuring ambiguous inputs into clear roadmaps and solution directions
- Ability to explain technical decisions in terms of business value
- Experience in service-based environments where delivery and client impact both matter
- Leadership mindset and readiness to mentor others
- Advanced English (spoken and written)
What We Offer:
๐ A leadership role with real ownership โ build and scale the BA function
๐ International eCommerce projects with global clients
๐ Clear growth path toward Practice Lead / Head roles
๐ Company-supported learning & leadership development
๐ Fully remote work with a flexible schedule
๐ Paid vacation & sick leave
โค๏ธ Medical insurance & well-being support
๐ฐ Competitive compensation
๐ฅ Transparent processes and a mature team culture
Required languages
| English | B2 - Upper Intermediate |
| Ukrainian | Native |