AI/ML Engineer

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for

SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing,

education, insurance, finance, real estate, and more.

From VoIP call center software, AI predictive dialing, and AI speech analytics to omnichannel

text messaging, AI chatbots, and AI voice bots – VoiceSpin’s solutions are designed for both

sales and customer support teams, enabling them to manage inbound and outbound

communications with prospects and customers across multiple channels, deliver excellent

customer experiences, and drive better sales conversions.

Requirements:

Commercial experience with Python, especially for data processing and AI/ML tasks.

REST API development – design and implement APIs is a must have.

Familiarity with AI/ML frameworks – e.g., TensorFlow, PyTorch, OpenAI, Anthropic, etc

Interest in building AI-driven features or products.

Basic knowledge of Docker and Kubernetes, helm charts

Version control – Git/GitHub/GitLab experience.

Good problem-solving skills – able to work independently and in a team.

Strong understanding of Linux systems – comfortable working in terminal/shell environments,

including troubleshooting issues and understanding service logs.

Cloud platform experience with at least one major provider – GCP , AWS, or OCI – and

understanding of cloud-native architectures.

Nice to have:

Commercial experience with Go (Golang) – ability to build efficient backend services/ or the desire to learn this language.

Responsibilities:

Develop backend services using Go and Python for applications.

Design, build, and maintain RESTful APIs to interface with AI/ML services and other

components of the existing infrastructure.

Ensure system scalability and reliability in both development and production environments.

Optimize applications for speed and efficiency, focusing on resource management and handling

large datasets.

What we offer:

Full-time, long-term position.

Cooperation with international clients and colleagues.

Paid vacations and sick leave.

Remote work.

English classes.