HR Business Partner

N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002 in Lviv, N-iX has come a long way and increased its presence in nine countries - Poland, Ukraine, Sweden, Romania, Bulgaria, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

We are looking for an HR Business Partner — a lead HR role within one of our Delivery departments. This person will act as the primary HR partner for the function (300+ people), owning end-to-end HR processes and working closely with managers at all levels on people management topics, while also leading HR People Partners assigned to the department. In this role, you will play a key part in supporting contractors throughout their full journey — from onboarding to development and career growth. Partnering with managers and teams, you will drive organizational effectiveness, talent management, and employee engagement, ensuring team stability and a healthy work environment. You will also work with people analytics and key HR metrics to monitor trends, identify retention risks, and support leaders in making data-informed decisions, especially in more complex or high-risk areas. As an HR Business Partner, you will collaborate with stakeholders across different countries, supporting HR processes on a global scale and ensuring alignment with company practices and business needs.

Key Responsibilities:

• Act as the primary HR Business Partner for the department (300+ people), building strong partnerships with all department leaders and serving as the main point of contact for all people-related matters.
• Drive strategic people partnership across the department by working closely with leadership on organizational health, and team effectiveness.
• Monitor people trends, analytics, and retention indicators, proactively identifying risks and working with leaders on mitigation and stabilization actions.
• Partner with managers on turbulent or high-risk accounts to ensure team stability, engagement, and low attrition.
• Ensure full coverage and governance of all HR processes within the department’s structure, maintaining consistency and compliance with company practices.
• Lead and coordinate the work of People Partners assigned to the department, providing guidance, prioritization, and quality oversight.
• Collaborate with line managers on critical HR matters such as contractor performance, engagement, and retention, providing timely insights and actionable recommendations.
• Consult and guide employees on career development, company policies, and procedures.
• Conduct regular 1:1 meetings with contractors and proactively report on retention risks.
• Proactively suggest process improvements and contribute to ongoing HR initiatives.
• Perform additional tasks as required within the scope of the role.

Requirements:

• 5+ years of relevant HR or people-related experience, preferably within HR Business Partnering roles.
• Upper-intermediate English proficiency (written and spoken).
• Highly developed listening, communication, and stakeholder management skills, with the ability to build trusted partnerships across all organizational levels.
• Strong problem-solving and negotiation skills, with the ability to influence decision-making on people-related matters.
• Results-oriented and self-motivated attitude, with a strong sense of ownership and accountability.
• Critical thinking skills, with the ability to navigate complex organizational situations and deliver balanced, effective solutions.
• Proven experience working with HR analytics and people data, including the ability to interpret metrics, identify trends, and translate insights into actionable business and people decisions.
• Ability to leverage data-driven insights (e.g., retention, engagement, performance, workforce trends) to proactively identify risks and recommend mitigation strategies.
• Comfortable working with a wide range of digital tools, HRIS platforms, and dashboards, with the ability to quickly adapt to new technologies and systems.
• Strong analytical mindset combined with business acumen and a consultative partnership approach.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers