Junior Support Manager (English B2+)

We are looking for a Junior Support Manager to join our team and provide high-quality communication and assistance to partners and clients in an international AdTech environment.

 Responsibilities:

• Communicate with clients and partners in English (chat/email).
• Process incoming requests and resolve basic issues.
• Escalate technical or complex cases to relevant departments.
• Monitor account activity and ensure smooth cooperation.
• Maintain internal reports and update CRM systems.
• Support the team with daily operational tasks.
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 Requirements:

• English level B2+ (confident written communication is a must).
• Strong communication and problem-solving skills.
• Attention to detail and high level of responsibility.
• Ability to multitask and work in a fast-paced environment.
• Experience in customer support will be an advantage.
• Basic understanding of digital marketing / AdTech is a plus.

 Conditions:

• Remote, full-time position.
• Schedule: Monday–Friday, 10:00–19:00 (Kyiv time).
• Opportunity for professional growth to Middle Support Manager.
• Work in an international AdTech team.