Email Outreach Specialist

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

The role is launched to ensure stable and scalable performance of the email outreach channel, with full ownership of deliverability, process optimization, and maximizing qualified booked calls.

Your future responsibilities include:

• Full ownership of the email channel, from infrastructure to booked calls,
• Management of domains and email accounts (40+ inboxes),
• Warming up new inboxes and maintaining high deliverability,
• Launching and optimizing email campaigns on pre-built lead lists,
• Writing and testing email sequences,
• Monitoring key metrics and continuously optimizing campaign performance,
• Handling replies and transferring qualified leads to Sales via CRM.

Needed experience & skills:

• 1+ year of experience in email outreach or a related role,
• Email infrastructure and deliverability management,
• Large-scale inbox and domain management (40+ inboxes),
• Setup, optimization, and analytics of email campaigns,
• Experience working with a CRM (HubSpot or equivalent),
• B2B cold email copywriting skills (English B2+),
• Use of AI tools to optimize outreach processes,
• Detail-oriented, analytical, and highly organized, with clear written communication skills,
• Proactive and ownership-driven, with a strong focus on continuous improvement and delivering results.

Nice to have skills:

• Experience working with multiple markets and scaling outreach,
• Understanding of the B2B sales funnel and close collaboration with Sales,
• Experience creating SOPs and a process-driven approach.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!