Compliance and Risk Resolution Specialist (High-Risk Payments)

In the world of high-risk processing, stability isn't a given - it’s something you build and defend. We aren't looking for a "checkbox officer." We need a Problem Solver who understands the mechanics of payment infrastructure and knows how to keep things running when providers get tough.

This is a role for an owner. You won’t just be "monitoring" risks; you’ll be the one navigating bans, winning disputes, and ensuring our payment flow stays bulletproof.

 The Mission⚡️

• Crisis Resolution: Handle restrictions from Stripe, Payoneer, and other high-level providers. You’re the one who gets accounts back online.
• Dispute Mastery: Crafting bulletproof arguments to shut down chargebacks and win appeals.
• Proactive Risk Intelligence: Spotting anomalies in dispute rates, refund rates, and approval ratios before they become a problem.
• Anti-Fraud Tuning: Fine-tuning 3DS and risk filters to protect the bottom line without killing conversion.

• Provider Relations: Communicating with banks and payment gateways to resolve bottlenecks and secure our infrastructure.

   

  Success is Measured in Data

You need to be fluent in payment metrics. We don't do "gut feelings." You should be able to look at the numbers and pinpoint exactly where the leak is - be it a specific bank, a faulty 3DS setup, or a creative that’s attracting the wrong audience.

🚫 This is NOT for you if:

• You need a step-by-step manual to do your job. (We don't have one - you'll be the one writing it).
• You come from a "traditional" banking background where "No" is the only answer.
• You’re uncomfortable taking full responsibility for high-stakes financial decisions.
• Your English is shaky. You’ll be negotiating with international providers and banks daily. C1 (Advanced) is the gold standard here.

✅ You’re our match if:

• You have "battle-tested" experience in high-risk payments or complex fintech environments.
• You know how to talk to Stripe/Providers in their own language to get results.
• You are highly analytical and can explain the "Why" behind any fluctuation in metrics.
• You’re a self-starter who values impact over activity.

  What’s in it for you?

• Extreme Ownership: You run the risk strategy. Total trust, zero micromanagement.
• No-BS Culture: We value results and clear logic over corporate politics.
• Elite Experience: Master the most challenging side of fintech that most people never get to see.
• Direct Growth: As you stabilize and scale our processing, your role and rewards grow with it.

 How to Apply

Don’t send a generic CV. Show us your track record:

1. Which high-risk payment providers or banks have you mastered?
2. The "War Story": Briefly describe your toughest case (Account ban or mass dispute wave) - what did you do, and what was the outcome?

3. What is your actual level of English for professional negotiations?

    

If there are no numbers or real-world cases in your application, we won't be able to move forward. Show us your impact!