Compliance and Risk Resolution Specialist (High-Risk Payments)

We are looking for a highly skilled Compliance and Risk Resolution Specialist to join our team. This role is designed for a professional who thrives in high-stakes environments and possesses deep expertise in payment infrastructure, risk mitigation, and provider relations.

As the primary lead for risk resolution, you will be responsible for ensuring the operational stability of our payment flows, navigating complex regulatory landscapes, and managing high-level provider partnerships.

 Key Responsibilities

• Incident & Restriction Management: Lead the resolution of account restrictions and service interruptions from major providers (Stripe, Payoneer, etc.).
• Dispute & Chargeback Defense: Develop and implement robust strategies for dispute representation to minimize losses and maintain healthy merchant standing.
• Strategic Risk Monitoring: Analyze key performance indicators (dispute rates, refund ratios, approval rates) to identify and mitigate systemic risks proactively.
• Anti-Fraud Optimization: Fine-tune 3DS protocols and internal risk filters to achieve an optimal balance between security and transaction throughput.

• Provider & Banking Relations: Serve as the technical point of contact for banks and gateways to resolve infrastructure bottlenecks and ensure compliance.

   

Professional Requirements

• Proven Expertise: Significant experience in Fintech or High-Risk payment processing.
• Analytical Proficiency: Ability to interpret complex data sets and translate them into actionable risk-mitigation strategies.
• Operational Independence: Capability to work without established manuals, creating new protocols and frameworks as the business scales.

• Language Skills: English Proficiency (C1/Advanced) is mandatory for high-level negotiations and professional correspondence with international partners.

   

🚫 This role may not be a fit if:

• You prefer working within strictly defined corporate playbooks or pre-set instructions.
• You are uncomfortable making autonomous, high-stakes financial decisions.

• You lack practical experience in handling merchant-level bans or provider audits.

   

✅ What We Offer

• Full Autonomy: You will lead the risk strategy with a high degree of trust and minimal micromanagement.
• High-Impact Role: Your decisions directly influence the company’s financial stability and growth trajectory.
• Professional Environment: A culture focused on logic, efficiency, and measurable results over bureaucracy.
• Direct Growth: Opportunities to scale your role and compensation alongside the success of our payment infrastructure.