Support SERM

SERM Assistant (Junior Level)

Short Description
We are looking for a SERM Assistant to join our reputation management team and work on projects in the investment and digital sectors.
This role is ideal for a detail-oriented and responsible specialist who wants to enter the online reputation management (SERM) field and grow within a team.

The position includes training, working with clear instructions, and gradual expansion of responsibilities.

Responsibilities & Scope

• Monitoring search engine results and brand mentions
• Collecting and performing initial analysis of reviews, comments, and publications
• Posting reviews and responses using prepared templates
• Working with platforms (forums, aggregators, review sites, social media)
• Maintaining spreadsheets, reports, and internal documentation
• Supporting the SERM Manager with operational tasks
• Ensuring compliance with guidelines and deadlines

Requirements

Required:

• High attention to detail and strong focus
• грамотная письменная речь → Strong written communication skills
• Ability to work with spreadsheets (Google Sheets / Excel)
• Basic understanding of search engines (Google)
• Willingness to learn and follow established processes
• English level: Intermediate or higher

Nice to have:

• Basic copywriting skills
• Experience with Figma, Canva, Adobe tools, CapCut
• Interest in marketing, reputation management, and branding

Working Conditions

• Schedule: Monday–Friday, 10:00–19:00
• Full-time employment
• Salary: fixed rate + performance-based bonuses (range discussed after interview)
• Stable compensation with growth opportunities
• Internal training and ready-to-use instructions
• Probation period with mentor support
• Bonuses based on KPI achievement

Growth Opportunities

• Promotion to SERM Manager
• Expansion of responsibilities
• Participation in international projects
• Transition to related fields (SEO, Content, Analytics)