Junior Technical Support Representative

The GotYourBack Support company is now opening a Technical Support Representative position. We offer this job to people, who want to serve their purpose of delivering satisfactory support service on an exclusively excellent level. The importance of professional remote assistance is highly valued among our customers, and if you are ready to operate on the noted parallel, please read the following:
 

DUTIES:

  • Providing the clients with high level technical support, including system diagnostics, tune-up and troubleshooting;
  • Guiding the clients to solve possible problems with the soft\hardware;
  • Answering the questions concerning the product and service;
  • Fulfilling other job-related tasks;
     

REQUIRED SKILLS:

  • Outstanding technical skills;
  • Upper Intermediate English level;
  • Flexibility;
  • Proactiveness;
  • Stress-tolerance;
  • Higher technical education\technical support experience would be an advantage
     

WE OFFER:

  • Internal training;
  • Professional, career and personal growth possibilities;
  • Sustainable salary;
  • Convenient working schedule;
  • Great team :)
     

We’ll be glad to welcome a deserving candidate to our family. If you picture yourself as a part of successful Company — apply your Resume and expect an interview invitation afterwards.
 

See yaa, we’ve GotYourBack!

Required languages

English B2 - Upper Intermediate
English, CRM, technical support, Windows, support, Software Troubleshooting, Microsoft Office, Troubleshooting, Onboarding and Training, new employee training/mentoring
Published 20 January
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7 applications
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