Payment / KYC Manager

We are looking for a Payment / KYC Manager who will be responsible for daily payment operations, client verification, and ensuring compliance with internal policies and regulatory requirements. The role involves processing payouts, verifying KYC documentation, performing basic account checks, and monitoring transactions to reduce fraud and operational risks. This position requires a detail-oriented specialist who is comfortable working with internal systems, handling high transaction volumes, and working in day and night shifts.
 

HOW YOU WILL MAKE AN IMPACT:

• Oversee daily payment and payout operations in accordance with internal procedures and SLAs
• Request, review, and verify customer KYC documents (identity, proof of address, etc.)
• Ensure all customer documentation complies with internal policies and regulatory standards
• Perform basic account checks and validations
• Process client transactions accurately and on time
• Investigate and resolve payment- and KYC-related issues
• Escalate complex or suspicious cases to compliance or risk teams when required
• Monitor transactions for signs of fraud or unusual activity
• Ensure customer records are complete, accurate, and securely stored
• Work with internal systems and tools for payments and verification
• Support internal teams with payment- and KYC-related inquiries
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 1 year of relevant experience in payment operations, KYC, risk, AML, or related back-office roles ( in IGaming is a must)
• Understanding of payment processes, transaction flows, and basic risk checks
• Familiarity with KYC procedures and document verification
• Strong attention to detail and accuracy
• Ability to work under pressure and handle routine operational tasks
• Willingness and ability to work 12-hour day and night shifts on a 2/2 rotation schedule
• Good organizational and time-management skills
• Team player with a responsible and proactive attitude
• English level B1 or higher

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.