Promo / Content Manager

Join Win Media – Shaping the Future of iGaming Products!
 

At Win Media, we build innovative solutions that drive success in the iGaming industry. By combining strategic thinking, data-driven decisions, and creativity, we create products that engage players, grow revenues, and set new industry standards.
 

We’re now looking for a Promo & Content Manager to join our fast-growing B2C product team! This role suits a proactive and detail-oriented professional who understands casino operations, works confidently with game providers, and ensures high-quality player experience across all casino activities.
 

About the Role
As a Promo & Content Manager, you will oversee game catalog management, provider relations, bonus configuration, and content operations. You’ll play a key role in shaping the casino experience, optimizing performance, and ensuring smooth execution of all promo, bonus, and content activities.
 

Responsibilities:
 

Promo Operations
 

• Setting up tournaments, promotions, and quests according to requirements.
• Maintaining the promo calendar (daily/weekly activities).
• Configuring bonuses (deposit, cashback, free spins, no-deposit bonuses, etc).
• Configuring the VIP Program and Loyalty Program.
• Maintaining the bonus library.
   

Product Operations

• Product localisation for entering new GEOs.
• Product knowledge base: games, bonuses, promo, content cookbooks, etc.
• Website content: updating sections, editing content upon request from teams.
• Monitoring product stability and escalating incidents to technical teams.
• VIP & Support requests: investigation and solutions.
   

Requirements

• 2+ years of experience in iGaming operations, promo operations, product operations, or similar roles (bonus, promo, content, VIP operations)
• Strong understanding of promotional mechanics in online casinos (bonuses, tournaments, quests, loyalty and VIP programs) and player engagement principles
• Hands-on experience with CMS, bonus management systems, CRM tools, and promotional platforms
• Experience maintaining promo calendars and managing multiple simultaneous promotions
• Ability to work with product localisation and content updates for new GEOs
• Experience collaborating with support, VIP, product, and technical teams to investigate issues and implement solutions
• Analytical mindset with the ability to monitor promo and product performance, identify issues, and escalate when needed
• Strong organizational skills and attention to detail, ability to manage multiple tasks and meet deadlines
• Excellent communication skills and confident English (written and spoken)
• Experience in iGaming B2C environments is a strong advantage
   

We Offer

• Opportunity to build and optimize casino operations and processes
• Flexible remote or hybrid work format
• Competitive compensation package
• Career growth in a fast-scaling company
• Supportive and professional environment
   

At Win Media, we don’t just build products – we build success. Join us and become part of a team that moves fast, grows boldly, and plays to win!