Middle Business Analyst – AI Digital Transformation/ Product Development

About BotsCrew

BotsCrew helps companies transform how they work using AI. We design and deliver AI-powered solutions that solve real business problems — from automation and data analysis to entirely new AI products. You’ll join a team that moves fast, works on cutting-edge technology, and partners with global brands to make AI real.

Role Overview

We’re looking for a Business Analyst (Middle level) who is ready to take ownership of client-facing work at the intersection of business, product, and AI-driven solutions. In this role, you’ll work directly with US-based clients, founders, and delivery teams to understand business goals, define solution scope, and drive accounts from discovery through execution.

You will act as a key point of contact for assigned accounts, combining business analysis with elements of account management and product ownership. This role goes beyond documentation — you’ll influence decisions, align stakeholders, and help shape AI-powered products that deliver measurable business impact.

This role is ideal for someone who wants to grow into an Account Strategist position and take real responsibility for client success, not just execution support.

What You’ll Do

• Support Requirements Gathering
   
  • Lead and co-lead client interviews, discovery calls, and workshops to uncover business goals, constraints, and success metrics.
  • Analyze and structure business processes, pain points, and opportunities for AI-driven solutions.
  • Own the creation of user stories, process diagrams, functional requirements, and prioritization inputs.
     
• Collaborate with Founders & Teams
   
  • Act as a key communication bridge between clients, founders, and delivery teams.
  • Ensure business needs are clearly understood by technical teams.
  • Proactively identify gaps, risks, and misalignments and drive resolution. 
     
• Work with US Clients & New Business
   
  • Communicate directly with US-based clients, including enterprise and well-known brands.Take ownership of parts of the account relationship, including ongoing alignment, expectation management, and follow-ups.
  • Assist in tailoring AI solutions to specific industry and client needs.
     
• Contribute to AI Product Development
   
  • Research AI tools, frameworks, and market trends.
  • Help prepare feature specifications and test scenarios.
  • Support quality checks and collect feedback for improvement.
     

• Learn & Grow

   

  • Build skills in account ownership, product thinking, and AI solution design.
  • Learn to translate business challenges into AI-powered solutions.
     

What We’re Looking For

• Experience & Education:
   
  • 3+ years in business analysis, product,account management or tech-related roles.
  • Proven experience working on client-facing projects, including direct communication with external stakeholders.
  • Degree in business, technology, or a related field (or equivalent practical experience).
     
• Skills:
   
  • Fluent English is a must.
  • Strong business analysis and problem-structuring skills.
  • Experience working with cross-functional teams (engineering, product, delivery).
  • Strong communication and presentation abilities.
  • Curiosity about AI and digital products.
  • Highly organized, detail-oriented, and proactive.
  • Comfortable using tools like Google Docs, Excel, and ChatGPT.
     
• Mindset:
   
  • Ownership-driven: takes responsibility for outcomes, not just tasks.
  • Eager to learn and grow in a fast-paced, innovative environment.
  • Collaborative, open-minded, and adaptable, able to challenge ideas constructively.
  • Motivated to grow into account strategy and product ownership roles.
     

Why Join Us

• Work directly with founders on real AI projects.
• Collaborate with leading US brands on impactful AI digital transformation initiatives.
• Learn from industry experts in AI and product development.
• Be part of a team building technology that’s shaping the future.
• Flexible working hours and the option to work remotely.
• 20 working days of paid vacation plus 5 days of paid sickness
   

How to Apply

Please send your CV and a 60-second video in English introducing yourself and explaining why you’d like to join this role.

If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.