Atlassian Tools Technical and Functional Consultant

We are looking for a Technical & Functional Consultant specializing in Atlassian tools to join a growing consulting team. The role combines hands-on technical work with functional consulting, business analysis, and close collaboration with customers.

After an onboarding period and internal training, you will work on ongoing and new projects, advising clients and implementing high-value solutions within the Atlassian ecosystem.

Responsibilities

• Monitor, test, and continuously develop expertise within the Atlassian ecosystem (Jira, Confluence, Jira Service Management, Marketplace plugins)
• Analyze client needs, participate in scoping and preparation of functional and technical specifications
• Facilitate workshops and model business processes
• Configure, integrate, and test Atlassian solutions (Jira, Confluence, JSM)
• Work on integrations between Atlassian tools and other systems
• Prepare project documentation (specifications, technical documentation, test plans)
• Coach, train, and support client teams
• Collaborate with consultants, developers, and stakeholders across projects

Requirements

• 3+ years of experience as a Technical Consultant, Software Solutions Integrator, or similar role
• Hands-on experience or strong interest in Atlassian tools (Jira, Confluence, JSM)
• Knowledge of scripting (Groovy, Java/J2EE or similar)
• Understanding of ITSM concepts and ITIL principles
• Experience working in project-based environments
• Strong analytical and problem-solving skills
• Good documentation and writing skills
• Ability to work independently and as part of a team
• Working proficiency in English
   

Nice to have

• Experience with Agile methodologies (Scrum, Kanban, Lean)
• Experience with Atlassian Marketplace plugins

Background in collaboration or business process optimization projects
 

About the company

• This is a digital services company specializing in digital transformation and collaboration solutions. They support clients in optimizing business processes and implementing modern toolsets, working on international projects across diverse industries. The company is an Atlassian Platinum Partner and a GitLab Select Partner.