Orders Management Specialist

PayPro Global is a dynamic and innovative company dedicated to providing top-notch services to our clients. We are seeking a detail-oriented and organized Orders Management Specialist to join our Operations team. If you have a passion for financial operations, a knack for problem-solving, and a commitment to accuracy, we want to hear from you.

As an Orders Management Specialist, you will play a critical role in ensuring the smooth and efficient processing of financial transactions within our organization, as well as having an opportunity to grow and further develop your skills inside our Payments Operations team, and gradually manage larger projects.

Job location: Lviv, Ukraine

Job type: Full time

Your responsibilities will include:

• Reviewing, analyzing and managing incoming disputes and representments
• Analyzing documentation and information in order to ensure validity of disputes
• Assistance will all situations relating to order management
• Generating and maintaining reports related to payment processing, account balances, and transaction history for internal and external use
• Maintaining an understanding of the business operations
• Maintaining proper knowledge of card schemes rules and regulations
• Assisting on special projects as assigned
• Staying up-to-date with industry regulations and company policies related to payments and financial transactions to ensure compliance

Requirements:

• Previous experience in orders management, payment operations, financial services, or a related field.
• Proficiency in using payment processing software and tools preferred
• Advanced Microsoft Excel skills
• Strong analytical and problem-solving abilities to reconcile discrepancies and troubleshoot payment-related issues
• Upper Intermediate English level
• Highly organized with the ability to prioritize workload and manage multiple responsibilities effectively without losing attention to detail.
• Collaborative approach to problem solving
• Excellent verbal and written skills
• A commitment to personal high standards and the desire and ability to positively contribute to team and company goals
• Positive attitude and willingness to adapt, pivot, and learn new things

What we offer:

• $ based salary
• Mentorship and career growth opportunities
• Online English course and Yoga
• Dentist insurance
• Fully paid sickness leave and annual vacation of 14 working days

PayPro Global is an equal opportunity employer. We create a culture where everyone is respected and can be themselves. Your innovation will help us grow our bottom line only if you bring your authentic self.