Marketing Operations Manager

We are looking for a Marketing Operations Manager who will build, manage, and scale marketing operations across multiple service lines. This role is responsible for leading a cross-functional marketing team, optimizing processes and workflows, and ensuring effective allocation of marketing resources to support business priorities and growth.

The ideal candidate combines hands-on marketing expertise with a strong operational mindset, excels at capacity planning and process optimization, and partners closely with service line marketing managers to deliver predictable, high-quality outcomes. This role plays a key part in driving efficiency, transparency, and data-driven decision-making across the marketing organization.
 

A new team member will be in charge of:

• Managing and developing marketing specialists across multiple disciplines including SEO, PPC, content, social media, email, and outbound marketing.
• Allocating marketing resources strategically across Digital Products, Business Processes, and Growth service lines based on priorities and capacity.
• Designing, implementing, and optimizing marketing workflows, processes, and quality standards to enhance operational efficiency.
• Overseeing the marketing technology stack, including automation platforms, CRM, analytics, and project management tools.
• Managing capacity planning and workload distribution to optimize resource utilization while preventing burnout.
• Establishing and maintaining service level agreements with service line marketing managers to balance resource requests.
• Tracking and reporting on operational metrics to support data-informed decision-making.
• Partnering with service line marketing managers on quarterly planning, resource allocation, and priority alignment.
• Building a high-performing team culture through knowledge sharing, continuous improvement, and cross-functional collaboration.

Does this relate to you?

• 4+ years of marketing experience with an operational focus in IT services, SaaS, or B2B technology companies.
• 3-5 years of experience managing and developing marketing teams.
• Strong understanding of marketing disciplines such as SEO, PPC, content marketing, social media, and email marketing.
• Proven success in process design, optimization, and scaling marketing operations.
• Deep proficiency with HubSpot for marketing automation, CRM, and reporting.
• Experience with ClickUp or similar tools for project and workflow management.
• Data analysis and reporting skills, with the ability to translate metrics into actionable insights.
• Experience managing resources across multiple business units or service lines.
• Background working with US and global markets, with sensitivity to cultural nuances in B2B marketing.
• Excellent collaboration and stakeholder management skills, with influence and conflict resolution capabilities.
• English is Upper-Intermediate or higher.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration.
• Up to 25 paid days off per year for well-being.
• Flexible cooperation hours with work-from-home.
• Fully paid English classes with an in-house teacher.
• Perks on special occasions such as birthdays, marriage, childbirth.
• Referral program implying attractive bonuses.
• External & internal training and IT certifications.

Ready to try your hand? Send your CV without a doubt!