CRM Service Coordinator

!!We are looking for someone who work with us on-site from Warsaw!!

About Us:

Medier is a European IT product company that creates cutting-edge online entertainment projects. We are looking for a CRM Service Coordinator to join our team and play a key role in our customer engagement efforts.
 

Responsibilities:

• Prepare and manage promotional landing pages for marketing campaigns.
• Create and optimize HTML templates for customer communication.
• Develop and schedule SMS campaigns to engage and retain customers.
• Conduct quality assurance (QA) for CRM campaigns to ensure flawless execution.
• Plan, execute, and evaluate local market-specific CRM activities and campaign results.
• Optimize and improve automated customer journeys, creating new triggers and event-based communications.
   

Requirements:

✅ Must-Have Skills:

• Exceptional attention to detail and ability to meet tight deadlines.
• Strong communication skills (written and verbal).
• Ability to track, measure, and report on email and SMS marketing campaign performance.
   

✅ Nice-to-Have Skills:

• Basic HTML knowledge.
• Interest in the betting and gambling industry.
• Experience with CRM tools (e.g., Optimove, Sendgrid, or similar).
• Knowledge of email and SMS marketing best practices.
   

What We Offer:

✨ Career Growth & Learning: Exciting challenges and professional development opportunities.
🛂 Official Employment: Fully compliant with Cyprus & EU laws, including support for family relocation.
✈️ Relocation Package: Includes flight tickets and two weeks of accommodation.
🏋️ On-Site Fitness Corner: Stay active while at work!
🗣 Language Courses: Partial reimbursement for language learning.
🎁 Birthday Gift: Because your special day matters to us!
🌴 Paid Time Off: 24 annual vacation days to relax and recharge.
🥗 Office Meals: Enjoy breakfasts and lunches (partially covered by the company).
 

Join us in shaping the future of CRM marketing! 🚀

Reshape marketing

with us. Let’s work!