VIP Manager (iGaming) Offline

We are an international iGaming company seeking an experienced VIP Manager to work with premium players in our online casino.

Responsibilities

• Manage and grow the VIP client portfolio.
• Build long-term relationships with high-value players.
• Provide personal support and top-level service.
• Analyze user behavior and prepare personalized offers.
• Work closely with payments, risk, CRM and marketing teams.
• Participate in creating VIP campaigns, bonus programs & special promotions.
   

Requirements

• English — C1 (written & spoken).
• Understanding of player behavior analytics & segmentation.
• Excellent communication and customer focus.
• Ability to work under pressure and multitask.
   

Work Schedule

• 5/2
• Shift 1: 08:00–16:00
• Shift 2: 16:00–00:00
• Shift 3: 00:00–08:00
   

We Offer

• Work in an international team.
• Fully remote format.
• Competitive salary + performance-based bonuses.
• Opportunities for professional growth.
• Paid vacation & sick leave.