Retention Manager (iGaming)

🔥 Hot vacancy! No experience required

Join a team that launches new projects and shapes the future of the iGaming industry.

We welcome candidates with no prior experience — we’ll teach you everything you need to know from day one!

🌍 We are open to cooperation with candidates from all over Ukraine and Ukrainians living abroad.

✅ Our ideal candidate:
• Desire to grow and learn new things;
• Personal computer/laptop with Internet access and a USB headset;
• Basic PC skills;
• Strong communication skills, politeness, and patience.
✅ Experience in call centers or sales will be an advantage but is not required.

✅ Responsibilities:
• Communicating with users via phone and email (retention, promotions, surveys, sales — no cold calls);
• Informing clients about company products and current offers;
• Assisting clients with their inquiries and coordinating with other departments;
• Increasing customer loyalty through a personalized approach;
• Working with company scripts and identifying client needs.

✅ We offer:
• Stable salary (base rate + KPI bonuses);
• Paid training at the start;
• Fully remote work format;
• Schedule: 5/2 (10:00–19:00);
• Paid vacation and sick leave.

🚀 This is a great opportunity to start your career in the international iGaming industry, even if you don’t have experience yet!