VIP Support Manager

Do you enjoy communicating with people and solving non-standard challenges?
Want to work with the company’s most valuable clients, ensuring their maximum comfort and support?
Join our VIP Support team and become the main point of contact for VIP players in messengers!

🌍 We are open to cooperation with candidates from all over Ukraine and Ukrainians living abroad.

✅ Responsibilities:
• Communicating with VIP clients via messengers (no calls).
• Promptly resolving user questions and issues.
• Maintaining a high level of customer service and loyalty.
• Selling bonus offers.
• Forwarding requests to related departments when necessary.

📅 Work Schedule:
• Standard schedule: 4/3.
• Night shift: 17:30 – 2:30 (1-hour break).

✅ Requirements:
• Experience in customer service or support (experience with VIP clients will be a strong plus).
• Excellent written communication skills.
• Stress resistance and the ability to resolve issues quickly and diplomatically.
• Willingness to work night shifts.

✅ We offer:
• Chat-only work (no calls).
• Stable salary and KPI-based bonus system.
• Dynamic international team.
• Opportunities for professional growth within the VIP department.