HRD/ Head of HR

Hi there! We’re Softsich 👋
A young, ambitious international tech company building scalable B2B digital platforms. We’re growing fast, experimenting boldly, and constantly evolving — and now we’re looking for more than just a Head of HR/ HRD. We’re searching for the architect of our entire People system.

At Softsich, we believe that culture isn’t a poster on the wall — it’s the way decisions are made. We’re looking for someone who can help us build this culture systematically — through structure, analytics, trust, and mature people practices.

Key Responsibilities:

1️⃣ HR Strategy

• Develop and implement an HR strategy aligned with overall business goals.
• Introduce HR analytics (capacity, retention, cost per hire).
• Define and manage meaningful People KPIs.

2️⃣ Organizational Design & Structure

• Build a functional company structure, taking into account project-owner roles.
• Plan team growth (hiring plan) in partnership with Finance and Operations.
• Conduct “capacity vs. demand” analysis to ensure sustainable scaling.

3️⃣ Culture & Engagement

• Strengthen company culture and core values.
• Implement feedback systems (surveys, HR Pulse, 1:1 meetings).
• Launch retention, wellbeing, and recognition programs.

4️⃣ Talent & Development

• Establish performance management systems (KPI, OKR, 360 review, PDP).
• Build a leadership pipeline for key positions.
• Oversee L&D initiatives: internal programs and external training.

5️⃣ Recruitment & Employer Branding

• Scale recruitment operations and build a robust metrics system.
• Develop localized EVP (Employer Value Proposition) for different markets.
• Strengthen the company’s presence on Glassdoor, LinkedIn, and local platforms.

6️⃣ Compensation & Benefits

• Design a grading system and transparent C&B policies.
• Balance between fixed pay, bonuses, and LTIP.
• Conduct regular salary reviews and market competitiveness analyses.

7️⃣ HR Operations & Compliance

• Implement and manage HRIS/ATS systems (e.g. BambooHR, PeopleForce).
• Oversee HR processes: onboarding, offboarding, documentation.
• Ensure compliance with local employment laws across multiple countries.

Requirements:

• Proven experience as an HR Director / Head of HR in an international company (250+ employees).
• Deep understanding of multi-geo and multi-project structures (tech / paytech / e-commerce).
• Strong background in HR analytics, HRIS systems, and change management.
• Expertise across recruitment, L&D, C&B, and performance management.
• Strategic mindset, systems thinking, and confident communication with business stakeholders.

What We Offer:

• Flexible schedule and work format: fully remote or offices in Warsaw / Kyiv — your choice.
• 24 paid vacation days, paid sick leaves, and health insurance (UA-based; other regions in progress).
• A supportive, knowledge-sharing team that values expertise and collaboration.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and genuine human connection beyond work.
• And most importantly — zero joules of energy go to the aggressor state, its affiliated businesses, or partners.

If you see people not as resources but as the driving force of business — you might just be the voice and heart of Softsich ❤️

📩 Send us your profile — let’s build a strong People culture together!