Customer Support Agent

About the Company

We are a fast-growing company that runs several websites in information services and e-learning. We provide information retrieval services, data aggregation, analysis, and consumer reports.
Our main market is the U.S., and we’re expanding into Europe and Asia. The company is 2 years old and has tripled in size this year.

About the Role

We’re looking for a Customer Support Agent with excellent communication and de-escalation skills, and a high English level. Your main task will be to respond to customers' complaints via email.

Requirements
- Strong communication and conflict resolving skills
- Steadiness to a monotonous work
- English C1

Work Conditions

- Fully remote

- Competitive pay based on experience