Business Account Manager

Hi there!
We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing product company that builds engaging digital entertainment platforms and confidently expands our presence across international markets.

We are looking for a Business Account Manager 🚀

What you’ll be doing

1. Aggregator & provider acquisition

• Search, evaluate, and onboard new aggregators and game providers.
• Maintain a steady pipeline of potential partners each quarter.
• Lead negotiations, support contract signing, and drive deals to completion.
• Contribute to GGR growth by expanding our active partner network.

2. Integration planning and coordination

• Coordinate the integration process for new providers in close cooperation with tech and QA teams.
• Manage the roadmap of upcoming connections.
• Track technical performance and resolve issues with a MTTR ≤48 hours.

3. Financial control and reporting

• Monitor royalty payments, revenue share, and GGR from integrated partners.
• Ensure financial accuracy and timely reporting.
• Collaborate with finance and legal teams to maintain contract compliance.

4. Market research and innovation

• Keep track of industry trends—new studios, mechanics, technologies, and promotion tools.
• Propose innovative ideas and new opportunities for the company's development.

5. Compliance and documentation

• Oversee licensing and jurisdictional compliance for all integrated content.
• Maintain internal documentation, integration guidelines, and partner profiles.
• Ensure quality and accuracy of documentation.

6. Communication and relationship management

• Build and maintain long-term relationships with aggregators, platforms, and providers.
• Act as the key liaison between external partners and internal departments (Tech, Product, QA, Finance).

Our ideal candidate

• 1–3 years of experience in a similar position, particularly in partnerships, integration, or business development.
• Understanding of B2B structure — aggregators, providers, platforms, and content flows.
• Solid grasp of business models such as GGR, royalties, and revenue share.
• Experience managing game integrations (API stages, testing, certification).
• Strong communication and negotiation skills — you can find common ground with both partners and developers.
• Analytical mindset, attention to detail, and ability to interpret financial data.
• English proficiency — Upper-Intermediate or higher (you’ll work with international partners).

We offer

• Flexible schedule and fully remote format, or offices in Warsaw/Kyiv — your choice.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other regions coming soon).
• Supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and continuous learning.
• Birthday greetings, team buildings, and genuine human connection beyond work.
• Zero involvement with any companies or partners associated with harmful or unethical activities.