Project Manager (Operations Manager )

Hi there!

We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing product company that creates innovative digital products and confidently expands our presence in global markets.

💼 Responsibilities:

• Manage task boards across Customer Operation, Payment, and Analytics teams together with team leads.
• Formulate the backlog jointly with team leads based on strategic goals and project requirements.
• Plan and estimate tasks together with other project managers from different streams to ensure global delivery.
• Monitor task execution and manage risks.
• Build and maintain efficient processes and communication with internal and external stakeholders.
• Control and support release calendar management.
• Maintain up-to-date documentation on products.
• Conduct retrospectives and analyze workflows to increase team efficiency.
• Report on project status to management and stakeholders.
• Communicate effectively with both external technical and internal teams.
   

🧩 Requirements:

• 2+ years of experience as a Project Manager.
• Experience working with back-end, front-end development, and DevOps.
• Strong understanding of the software development lifecycle (SDLC).
• Knowledge of how to create project roadmaps and performance presentations.
• Experience with CloudFlare.
• Experience with analytical tools such as Tableau, Grafana, and Google Analytics.
• Knowledge of project management methodologies (Agile, Scrum, Kanban).
• Understanding of SDLC stages: planning, design, coding, testing, deployment, and maintenance.
• Technical background in DevOps and CI/CD processes.
• Experience working with Jira and Confluence.
• Knowledge of QA practices and tools to ensure technical results meet required standards.
• Excellent command of Ukrainian — C1 or native level.
• Location: preferably Warsaw, but other locations are also considered.

🌱 We offer:

• Flexible schedule and remote format or offices in Warsaw — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

If you’re ready to bring clarity, consistency, and control to operational processes — send your CV now, we’d love to get to know you better!