Jira Process Improvement Manager $$$ Offline

We are looking for a motivated and detail-oriented Jira Process Improvement Manager to join our team in Valencia, Spain. You will serve as a strategic partner to business units, driving process optimization, promoting best practices, and ensuring Jira tools and workflows effectively support organizational goals.

✅ Responsibilities: 
 

✔️Jira Administration:

• Manage and maintain Jira (Data Center version), ensuring system stability and performance.
• Configure and customize Jira projects, workflows, schemes, permissions, and dashboards.
• Perform routine audits and implement best practices for Jira administration.

• Troubleshoot and resolve technical issues and incidents in Jira.

   

✔️ Process Improvement & Optimization:

• Analyze existing Jira processes and identify areas for improvement.
• Develop and implement optimized workflows, automation rules, and custom solutions within Jira.
• Collaborate with stakeholders to understand business needs and propose effective Jira-based solutions.

• Ensure process changes align with organizational objectives and add measurable value.

   

✔️ Solution Design & Implementation:

• Act as a consultant for teams, offering tailored Jira solutions for specific project and process needs.
• Design and implement new Jira functionalities to streamline operations and enhance productivity.
• Develop proof-of-concept solutions and lead the rollout of new features.

• Integrate Jira with other tools (e.g., Confluence, Bitbucket) to enhance cross-platform workflows.

   

✔️ Stakeholder Management:

• Build strong relationships with business teams to gather requirements and align Jira solutions with goals.
• Provide support and training to end-users to ensure effective use of Jira tools and processes.

• Facilitate workshops and sessions to demonstrate new features and gather feedback.

   

✔️ Documentation & Reporting:

• Maintain clear and comprehensive documentation for Jira configurations, processes, and best practices.

• Create and share reports and dashboards that visualize Jira metrics and process performance.

   

 ✔️ Continuous Improvement & Innovation:

• Stay updated on Jira advancements, plugins, and best practices to introduce innovative solutions.
• Monitor industry trends and assess how new features or tools can be adopted to enhance Jira usage.
• Encourage a culture of continuous improvement by collecting feedback and refining processes.

✅ Requirements:

✔️ Proficiency in English (written and spoken) is essential. Additional languages are a plus.
✔️ Jira Administration: Strong expertise in Jira (Data Center version), including configuration, customization, and maintenance.
✔️ Tool Integration: Experience integrating Jira with Confluence, Bitbucket, and external systems.
✔️ Automation & Scripting: Knowledge of Automation for Jira, Scriptrunner, and scripting languages (e.g., Groovy, Python).
✔️ Analytical & Problem Solving: Ability to assess processes, identify issues, and implement solutions.
✔️ Communication: Strong English (written and spoken), capable of translating technical solutions to business stakeholders.
✔️ Project Management: Experience managing multiple tasks and aligning solutions with business needs.
✔️ Consultative Approach: Proactive in proposing and implementing process improvements.
✔️ Facilitation & Training: Ability to guide teams through new processes and tools.

✅ We offer excellent benefits, including but not limited to:

🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks. 
📚 Opportunity to develop language skills, with partial compensation for the cost of Spanish classes (for localisation purposes). 
✈️ Relocation package 
🏥 Global coverage health insurance. 
🏝 Time for proper rest, with 23 working days of annual vacation and additional paid sick days. 
📈 Competitive remuneration level with annual review. 
🤝 Teambuilding activities.