Technical Support Specialist (SaaS)

Hi, I’m Artem, CEO of PAXLE — an international group of ADTech manufacturing companies. We work in Performance Marketing with dating, sweepstakes, and gambling.
 

I’m actively seeking a person who can be our Technical Support. The ideal candidate should be able to work with analytics, optimize statistics, be open to new experiences, and continuously improve their skills.

This is a cool opportunity to implement ideas that will give you the best experience. I am waiting for your resume :)

Our expectations from you:

• proven experience as a Technical Specialist/ Integrator or related positions;
• 0,5+ years experience in Affiliate Marketing, Traffic arbitration;
• Experience with API and S2S;
• Professional communication skills, ability to build long-term relationships with clients;
• Strong self-management skills, structured and system approach to work;
• Ambition and constant desire become better each day;

Will be plus:

• Experience with Affise, TryVoluum, TrackDesk, AffPlus, etc.

Your main duties will be:

• Offering technical and informational support to clients;
• Creating a cascade;
• Collecting statistics;
• Optimization Smartlink;
• Assisting clients with integrations, including API and S2S.
• Identifying and resolving bugs;
• Contributing ideas to enhance product features and tools;
• Collaborating closely with the Affiliate and Account teams;
• Preparing reports and necessary documentation;
• Participating in product development and brainstorming new ideas;
• Executing tasks assigned by management.

Work Condition:

• Remote work in Ukraine or from abroad;
• Medical insurance;
• Over 30 days off throughout the year (20 working days of vacation + public holidays) and 10 sick days;
• Corporate English courses;
• A MacBook for convenient work;
• Salary linked to the current exchange rate;
• Reasonable and loyal management;
• Team-building activities, knowledge sharing, and many interesting initiatives within and outside the holding company.