Lead Product Designer

As the UX/UI Leader Designer, you will play a key role in expanding and guiding the overall direction of our design team. In this role, you are a player-coach, excited to roll up your sleeves with your own deliverables, while delegating work to other designers, ensuring that all UX/UI meet and exceed our company’s quality and brand standards, on time and within budget.

The ideal candidate has experience leading a small team of designers, working in a cross-functional agile environment, and possesses a passion for solving our customers’ most pressing business problems in ways that exceed their expectations. If you enjoy working in a fast-paced, entrepreneurial, collaborative environment, then this is the next career move for you.

Having UX/UI design experience with enterprise SaaS solutions such as retail telecom, payment systems, point of sale, ERP, or warehouse/fulfillment systems is a must.

Requirements:

• Business System/Business Analyst or equivalent practical experience
• 5+ years working in a disciplined product management capacity, specifically for enterprise SaaS solutions
• 1 to 3 years of supervisory experience
• 2+ years of experience with an advanced design systems based on design tokens
• Experience in Agile Software Development Methodology
• Experience in working within a matrixed environment
• Experience in designing Enterprise SaaS solutions, preferably in telecom, retail, supply chain, or wholesale industries
• Experience identifying and prioritizing business needs via qualitative and quantitative analysis
• Comfortable working cross-functionally with product managers, engineers, business analysts, sales, marketing, executive sponsorship and external stakeholders
• Experience managing products in a fast-paced, agile environment
• Detail-oriented with strong analytical abilities and problem-solving skills
• Excellent oral and written communication, negotiation, and interpersonal skills
• Ability to work effectively with internal leaders as well as external customers

Responsibilities:

• Establish creative design framework and practices that ensure all content and deliverables meet brand and quality standards and guidelines
• Manage the design of enterprise SaaS solutions that delight users, exceed expectations, and achieve business requirements
• Oversee initiative lifecycles from conceptualization through delivery, ensuring success
• Design user experiences to translate complex workflows into UX/UI concepts that are intuitive and delight our users, owning the process from the early stage through successful measured delivery
• Perform experiments with a cross-functional team and shape our user experience strategy by collecting data and insights that drive the best UX
• Manage a small team of UX/UI designers in the day-to-day performance of their jobs, working together as a team to autonomously, but collaboratively deliver superior results
• Lead and influence discussions relative to the current user experience and the future direction of design and user experience
• Quickly and iteratively create user flows, wireframes, prototypes, and high-fidelity mockups with detailed and scalable visual design specifications for Enterprise SaaS and mobile interfaces throughout the design process
• Lead research and evaluation of emerging design, technology, industry, and market trends
• Lead the design planning and strategic phases of a project, proactively pitching new UX ideas backed by a strong, well-articulated rationale
• Independently deliver design solutions for problems of large scope and complexity, work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders