Middle Project Manager

Responsibilities:

• Lead and mentor cross-functional teams (PMs, QA, Devs, Designers, SEO)
• Own delivery processes: planning, execution, timely delivery
• Configure and optimize Jira: workflows, automation, reporting
• Manage key projects and resolve complex client cases
• Monitor project and department KPIs regularly
• Collaborate with Sales on pre-sales: proposals, estimates, presentations
• Build and maintain project management knowledge base
• Ensure transparent communication between dev teams, clients, and stakeholders
• Handle hiring, onboarding/offboarding, motivation, PDPs, performance reviews
  
  Requirements:
• 4+ years of experience as a Project Manager in IT, including 1+ year in a leadership role (Lead / Head of PM / Delivery Manager)
• Proven track record of managing multiple parallel projects for international clients (already released)
• Solid understanding of eCommerce platforms (Magento, Shopify, WordPress, Shopware, Opencart)
• Hands-on experience with Jira/Confluence/Trello
• Advanced Jira skills: workflows, automation, dashboards, reporting, integrations
• Experience managing both T&M and fixed-cost projects (estimation, budgeting, risk management)
• Ability to analyze key metrics: billable hours, bench, GPM, NPS, LTV, losses
• Experience building/optimizing processes and creating KPIs for PM teams
• Confident English communication (written and spoken)
  
  What we value:
• Leadership and team motivation
• Strong communication and negotiation skills
• Analytical thinking and data-driven decision-making
• Process-oriented mindset and organizational skills
• Resilience and ability to thrive under pressure
• Transparency, honesty, and trust-building
• Proactivity and problem prevention
• Flexibility and adaptability to changing priorities