Customer Support (crypto 2/2) to $1200
📍 Format: Remote, Part-time (19:00-7:00 GMT3+ night shift CET) 16 shifts per month
💼 Company: PointPay — global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)
🔹 Requirements
- 2+ years in customer support
- 1+ year in crypto/web3 (is a must)
- English C1+, Russian or Ukrainian C1
- Experience in Google Sheets (reports, formulas)
- Customer care orientation
- High writing grammar and attention to detail
🔹 Responsibilities
- Customer support via Intercom
- Managing and auditing user accounts
- Manual transactions
- Reporting
Required domain experience
Blockchain / Crypto 1 year
Required languages
English C1 — Advanced
Russian C1 — Advanced OR Ukrainian Native
We offer:
Our team is 70% Ukrainians and people from EU, Mexico, Latam and Asia (Hong Kong, Singapore)
Remote work from anywhere according GMT 3+
Flexible working schedule — 2 days of work, 2 days of weekend) You work only 4 or 3 days per week ^_^
Format: Remote, Part-time ( 19:00-7:00 CET night shift)
Salary 1000-1200$ from start
Right now we don’t cover vacation and sickleaves, but we have regular salary review after approbation period and 2 times a year
Career and professional development in deep Web3 direction
Learning and support from our friendly team :)
If you are interested, please, send your full and updated CV with telegram link ;)