Customer Support Manager

Responsibilities:
  • Communication: Engage with customers via chat in English.
  • Information Delivery: Provide accurate, valid, and comprehensive information using the right methods/tools.
  • Customer Interaction: Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Problem Solving: Analyze customer issues and proactively search for solutions.
     
Requirements:
  • Customer Focus: Customer-oriented with a responsible attitude.
  • Industry Attitude: Positive about the crypto industry.
  • Proactivity: Proactive, meticulous, and detail-oriented.
 
Conditions and benefits:
  • Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone;
  • Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events;
  • Reliable conditions: Transparent terms, stable compensation, and consistent support.
Published 17 September
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15 applications
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Connected to ATS
Last responded 14 hours ago
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