Delivery director

We are a team of experts united around one crucial aim: to resolve the global market’s problems with the help of technology. And we are happy to announce the opening Delivery Manager position in our company.

We are looking for a responsible proactive manager who will drive the PM department and ensure smooth project delivery on all stages.

About you:

• 8+ years of experience in project management in the field of software outsourcing/outstaffing industry
• Experience in leadership positions such as Delivery Manager, Program Manager, or Head of PMO.
• At least 2 years of experience managing a team of project managers.
• Experience in building processes, rules, policies, and project management standards.
• Experience in conducting presale activities.
• Deep knowledge of project management principles and methodologies (PMBoK, Agile, Scrum, Kanban, Waterfall) and understanding of their practical application.
• Excellent communication and organizational skills, leadership qualities, responsibility, and proactivity.
• Advanced English proficiency (both spoken and written); fluent in Ukrainian

• Nice to have: Project management certifications (PMP, Scrum Master, etc.)

   

Your future tasks:

(don’t be afraid of such a long list — we are just trying to be as accurate as possible 😉 )

— Presale & Discovery:

• Assigning Project Managers and Business Analysts responsible for conducting Presale and Discovery activities.
• Overseeing the work of Project Managers and Business Analysts during Presale and Discovery phases.
• Validating project estimates.
• Participating in Presale activities when needed.

— Project Delivery:

• Full ownership of the delivery process across all projects, including planning, coordination, quality control, and on-time delivery.
• Establishing and monitoring project quality standards.
• Handling and resolving project-related issues.
• Managing project risks.

— Client Management:

• Maintaining regular communication with clients and key project stakeholders.
• Collecting feedback, monitoring client satisfaction, and ensuring continued cooperation.
• Implementing communication and client interaction standards to ensure a high level of service.

— Team Management:

• Hiring and onboarding Project Managers and Business Analysts.
• Determining optimal workload for PMs and BAs, coordinating their activities, and efficiently allocating projects among the team.
• Defining and tracking KPIs for Project Managers; conducting performance appraisals.
• Providing mentorship, professional development, and upskilling opportunities for the PM team.
• Mentoring Junior PMs and supporting new PMs during the onboarding process.

— Processes:

• Developing, implementing, and continuously improving delivery standards and processes.
• Ensuring Project Managers comply with established delivery methodologies and standards.

— Other Responsibilities:

• Collaborating with marketing, sales, HR, finance, and CTO departments on cross-functional initiatives.
• Contributing to strategic planning and supporting the achievement of company-wide initiatives.
   

What Empeek offers:

• Friendly and supportive work environment
• Competitive salary and benefits package
• Room for personal and professional growth
• Zero bureaucracy
• 18 business days of paid vacation + public holidays compensation
• Insurance Fund of the company
• Coverage of all professional studies
• Сoverage of sick leaves, sport activities, and English language courses
• Regular team buildings and corporate events

Interview process: Recruiter interview with Recruiter → Sociotype test → Technical Interview → Technical task → Culture Fit Interview → Offer