Tech-support manager

What experience is important:

• Experience working remotely (mandatory).
• Prior technical support experience is a plus.
• Ability to work under pressure, stress resistance is a must.
• Confident PC and internet user.

What you will do:

• Enable/disable payment methods on websites upon request from other departments.
• Monitor the continuous operation of payment systems.
• Communicate with payment providers and internal support teams.
• Troubleshoot technical issues reported by first-line support.
• Adjust payment limits and display logic based on business needs and security requirements.
• Take proactive measures to minimize downtime and maintain system integrity.

Why you should consider this opportunity:

• Remote-first format: 2/2 shifts (08:00–20:00, 20:00–08:00, UTC+2 Kyiv time) — skip the commute.
• Paid vacation & sick leave, plus an extra day off for your birthday.
• Competitive compensation that fairly reflects your expertise and impact.
• Engaging corporate events to learn, share experience, and grow with like-minded professionals.
• No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
• Ongoing professional development: continuous support to build new skills and advance your career.
• Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.