Head of Deliverability

We are an iGaming company with more than three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations.

The company attracts and values highly qualified specialists, which allows us to build processes efficiently and successfully expand our presence in new locations

We are looking for Head of Deliverability which key responsibilities include advanced diagnostics and strategic analysis of the email environment (SPF, DKIM, DMARC, DNS configuration, blacklist monitoring), proactive reputation management, close collaboration with marketing teams, compliance monitoring, and performance reporting.

Responsibilities:

• Email Deliverability Monitoring: Track and improve deliverability metrics across transactional and marketing campaigns.
• Advanced Diagnostics: Conduct technical audits (SPF, DKIM, DMARC, DNS, blacklist monitoring) and implement improvements.
• Reputation Management: Maintain domain and IP reputation, manage blacklists, and reduce spam complaints.
• Compliance Management: Ensure compliance with international laws and regulations (e.g., GDPR) and provider-specific policies.
• Collaboration: Work with marketing and IT teams to align campaign strategies with best deliverability practices.

• Reporting & Analysis: Provide detailed reports on performance, identify trends, and recommend actionable improvements.

   

  Key Skills and Experience:

• 3+ years of experience in email marketing or email deliverability.
• Proven track record in improving deliverability and sender reputation.
• Hands-on experience with CRM and ESP platforms (e.g., Customer.io, Sendgrid).
• Proficiency with analytics tools (PowerBI, LookerStudio) for deliverability insights.
• Experience with warm-up and monitoring tools (Folderly, Warmy, GlockApps, mail-tester, etc.).
• Strong understanding of SPF, DKIM, DMARC protocols, DNS configuration, and troubleshooting.
• Knowledge of dedicated/shared IP infrastructure, IP warming, and reverse DNS.
• Familiarity with GDPR and international email compliance standards.
• Ability to explain complex technical topics to non-technical stakeholders.

• Strong analytical skills, detail orientation, and ability to work with large datasets.

   

  Nice to Have:

• Experience designing long-term deliverability strategies across multiple regions.
• Knowledge of segmentation, personalization, and content relevance as engagement drivers.

• Strong communication and training skills to educate internal teams on email best practices

   

  Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.
• Paid vacation and sick leave  – we care about your health and timely rest.
• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions. 
• Competitive salary  – your contribution will be properly valued. 
• Participation in company internal events  – knowledge exchange among colleagues and enhancing your expertise. 
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.

• 100% guaranteed professional development and acquisition of new skills.

   

  This role is designed for someone who can build and lead the deliverability function from scratch, ensuring that email remains a reliable and effective communication and marketing channel for the company