Telehealth Product Manager (Patient Experience, Prescription Platform)

About Us

We are a dynamic company at the forefront of Health Tech, building innovative solutions that simplify medical product sales, telehealth services, and prescription management. Our platforms empower doctors to prescribe seamlessly, enable patients to access their medications without delays, and connect pharmacies into a smooth digital workflow.

We are expanding and looking for a Product Manager with a focus on patient experience and prescription services. This role is critical in shaping how patients and providers interact with our telehealth platform, ensuring prescription flows are intuitive, fast, and reliable.

Key Responsibilities

• Patient & Provider Experience: Gather and analyze user feedback (patients, doctors, pharmacies) and translate it into impactful features.
• Prescription Flow Optimization: Design, implement, and refine flows that minimize friction in prescription creation, approval, and delivery.
• Product Discovery & Strategy: Define product goals, align them with business strategy, and maintain a clear roadmap.
• Cross-functional Collaboration: Work closely with engineering and design teams to create intuitive, reliable, and scalable solutions.
• Metrics & Insights: Monitor adoption, patient satisfaction, and prescription fulfillment KPIs; use insights to guide continuous improvement.

Required Skills and Qualifications

• Proven experience as a Product Owner/Manager in health tech, telehealth, or digital prescription services (experience in the US medical field is a strong plus).
• Solid understanding of healthcare workflows (telehealth, prescribing, pharmacy integration).
• Strong skills in requirement gathering, product discovery, and prioritization.
• Ability to translate patient and provider needs into clear product requirements and user stories.
• Experience with automation, integrations, and platform usability improvements.
• Excellent communication, negotiation, and stakeholder management skills.
• Availability for at least 4 hours of overlap with US time zones.

What We Offer

• A chance to impact the future of telehealth and digital prescriptions.
• A dynamic and innovative environment with direct influence on patient experience.
• Opportunities for professional growth in health tech product leadership.
• Competitive salary.
• Flexibility to work remotely.