Account Manager Offline

Are you passionate about communication and building business relationships? Well, you have a great opportunity to become a key player in a fast-growing IT outsourcing company by handling most processes directly with the company's customers. As our account management department grows, you can become a part of it and implement new practices in account management activities. 

Responsibilities:

• build strong long-term relationships with existing customers/partners;
• maintain relationships with customers and partners to meet all the business needs;
• provide timely, professional support via online conference calls, email, or other channels;
• provide regular updates, daily plans, and requested reports to the CEO;
• manage and keep track of all the legal, financial, and other agreements with ElifTech’s clients;
• upsell new services to the existing ElifTech clients and cross-sell complementary services;
• develop and execute account management strategies for ElifTech’s accounts;  
• provide support in identifying and implementing account management practices. 

Requirements:

• proven account management or another relevant experience (PM, BDM, Sales Manager);
• understanding of website development, marketing, measurement and analytics, content management, digital marketing, and Internet technology;
• fluent English (both spoken and written);
• strong analytical and problem-solving skills;
• multitasking skills;
• a desire to learn and progress;
• proven ability to manage multiple projects at a time while paying strict attention to details;
• natural relationship builder with integrity, reliability and maturity.

Soft Skills:

• excellent listening, negotiation and presentation skills;
• excellent verbal and written communication skills;
• self-motivated and able to thrive in a results-driven environment.

What you’ll get:

• flat hierarchies and short decision paths, openness to new ideas;
• participation in foreign, professional events;
• flexible working schedule;
• reimbursement for professional certification;
• annual paid vacation — 18 working days;
• paid sick leave — 10 working days;
• English classes;
• remote office — yearly (youtu.be/-8IaMLfwBkA);
• IT club card — applicable for Lviv region;
• sport classes compensation;
• comfortable office locations or remote work.