CRM Manager

Job Description

We are looking for a Middle CRM Manager to join our team. Your main responsibilities will be:

• Setting up promotions in the CRM system;
• Collecting data on the results of completed promotions;
• Evaluating the effectiveness of promotions and suggesting improvements;
• Creating layouts for promotional emails, SMS, and messages;
• Communicating with clients through various channels to inform them about new promotions and bonuses;
• Developing new promotions and bonus programs to attract and retain clients;
• Collaborating with the team to analyze customer needs and market trends;
• Participating in the implementation of changes to improve customer satisfaction;
• Assigning tasks to the copywriting team;
• Supporting the technical team in resolving promotion-related issues.

Nice to have skills:

• Experience in the gambling industry.
   

Qualifications

• At least 1.5 years of experience in a similar role;
• Experience in developing new bonus strategies;
• Strong attention to detail and diligence;
• Analytical skills and the ability to work with data;
• Creativity and the ability to generate new ideas;
• Proficiency in English (B1 level or higher).

Additional Information

• We offer: 
  Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance;
• Vacation: 20 working days;
• Paid sick leave;
• Learning Coverage;
• Team Building programs;
• Mental Health Programs;
• Sport coverage;
• Medical insurance, dental coverage.