Customer support manager

We offer you a job in logistics that successfully withstands all crises.Be confident in the future!

Our client is an international company providing transport logistics services in the USA. The company focuses on Western standards of working conditions. One of the corporate principles is not to attract specialists to management positions from outside, but to develop them within the company. Our client positions itself as a progressive and sustainable company. And they invite people with the same values to their team.

Responsibilities:

• Control over the shipping process.
• Communication with English-speaking brokers and drivers by phone.
• Timely provision of feedback for the client.
• Processing of emails and prompt resolution of the related issues.
• CRM system control.

• Processing and control of cargo documentation.

   

Requirements:

• English at Upper-Intermediate level and above.
• Basic computer skills (Email, Internet).
• Strong negotiation skills with a focus on results.
• Ability to effectively multitask.
• Proficient time management skills.

• Demonstrated desire for professional growth and development.

   

What We Offer:

• Working hours: 3 pm — 1 am 4/4 (office work from 3PM to 8PM, then to 1AM — remotely).
• Modern and comfortable office environment.
• Comprehensive training through our internal corporate program.
• Opportunities for both professional and personal development.
• Supportive and environmentally conscious workplace environment.